Terms of Service
Effective Date: 01.01.2025
1. Definitions and Acceptance
These Terms of Service ("Terms") constitute a legally binding agreement between Looked LLC ("Company," "we," "us," or "our") and all users ("User," "you," or "your") governing access to and use of our professional networking and business services platform, including all websites, mobile applications, application programming interfaces (APIs), developer tools, business services, advertising systems, payment solutions, and related technologies (collectively, the "Platform"). By accessing, browsing, registering for, or otherwise using any aspect of the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, including by reference our Privacy Policy, Community Guidelines, and any other applicable policies. If you do not agree to these Terms, you may not access or use the Platform. These Terms apply globally but incorporate region-specific provisions where required by applicable law.
2. Eligibility and Account Registration
The Platform is available solely to individuals who have attained at least 18 years of age or the age of legal majority within their jurisdiction of residence. By registering for an account, you represent and warrant that all provided registration information is truthful, accurate, current, and complete, and you covenant to maintain and promptly update such information to keep it true, accurate, current, and complete. You further agree that account registration is undertaken for the purpose of active use of the Platform’s services, and expressly acknowledge that registering an account to reserve a username without the bona fide intent of regular engagement (“Account Squatting”), or creating an account that misappropriates the name, brand, trademark, or other protected attributes of a third-party entity without proper authorization (“Misappropriation”), is strictly prohibited. The creation of accounts using false identities or on behalf of persons other than yourself is likewise prohibited. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. We expressly reserve the right, in our sole discretion, to refuse service, terminate accounts, or remove content, particularly where registration information is or becomes false, misleading, incomplete, or indicative of Account Squatting or Misappropriation. Enterprise accounts for businesses and organizations are subject to additional verification procedures and supplemental terms and conditions.
3. Platform Services and Modifications
The Platform provides a comprehensive suite of professional networking and business services including but not limited to: user and business profile creation and management; multimedia content hosting and distribution (including videos, images, audio files, and text); e-commerce capabilities for products and services; subscription management and payment processing; appointment scheduling and calendar integration; direct messaging and communication tools; customer feedback and review systems; advertising and sponsored content opportunities; and application programming interfaces (APIs) for third-party integrations. The Company continuously evolves the Platform's features and functionality to enhance user experience and maintain competitive service offerings. We expressly reserve the right to modify, update, or discontinue any aspect of the Platform at any time without prior notice, including but not limited to changes to interface design, feature sets, pricing structures, or availability of specific services. Your continued use of the Platform following any such modifications constitutes your acceptance of the revised Platform configuration.
4. Acceptable Use and Conduct Standards
As a condition of using the Platform, you agree not to engage in any of the following prohibited activities: Using the Platform for any illegal purpose or in furtherance of illegal activities under applicable local, state, national, or international laws. Engaging in harassing, threatening, intimidating, or defamatory communications or behavior toward other users. Posting, sharing, or transmitting content that is offensive, obscene, pornographic, excessively violent, or otherwise objectionable as determined by the Company in its sole discretion. Infringing upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. Attempting to circumvent or undermine the Platform's security measures, access control systems, or technological protections. Utilizing automated systems including but not limited to bots, crawlers, scrapers, or other data mining technologies to access, monitor, or copy Platform content without the Company's express written permission. Manipulating metrics or engagement signals through artificial means. Creating fake accounts or misrepresenting your identity or affiliations. The Company reserves the right to investigate and prosecute violations of these conduct standards to the fullest extent permitted by law, including by cooperating with law enforcement authorities and pursuing civil remedies.
5. User Content Licensing and Moderation
You retain all ownership rights to the content you create, upload, post, or otherwise make available through the Platform ("User Content"). However, by submitting User Content, you grant the Company a worldwide, perpetual, irrevocable, transferable, royalty-free, sublicensable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User Content in connection with the operation of the Platform and the Company's business, including for promotional and marketing purposes. This license extends to our affiliates and service providers who require access to User Content to provide Platform services. You represent and warrant that you own or have obtained all necessary rights, licenses, consents, and permissions to grant this license and that your User Content does not infringe any third-party rights or violate any applicable laws or regulations. The Company reserves the right, but not the obligation, to monitor, review, remove, or restrict access to any User Content at any time and for any reason, including content that in the Company's sole judgment violates these Terms or might be offensive, illegal, or threaten the safety of users or others. Appeals of content removal decisions may be submitted through our designated review process.
6. Contributions and Developer Submissions
By submitting or contributing any code, software, technical documentation, plugins, integrations, or similar materials to the Platform ("Contributions"), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and incorporate such Contributions into our services and products in any manner we see fit, including for commercial purposes. You acknowledge and agree that: You have all necessary rights and authority to grant this license for all Contributions you submit; The Company is under no obligation to credit, compensate, or otherwise acknowledge your Contributions unless otherwise agreed in a separate written agreement signed by an authorized Company representative; All Contributions are provided voluntarily and without expectation of confidentiality, and the Company may disclose them for any purpose; The Company may, at its sole discretion, decide whether or not to use or incorporate any Contributions into the Platform or other Company products and services; and Contributions must comply with all applicable laws and must not contain any malicious code or violate third-party rights.
7. Financial Terms and Payment Processing
Certain premium features and services on the Platform require payment via subscription plans or one-time fees. All prices, billing methods, payment terms, and renewal procedures are clearly disclosed at the point of purchase. By initiating a paid subscription or transaction, you authorize the Company to charge the applicable fees to your designated payment method. Subscription services will automatically renew for successive terms of equivalent length unless canceled through your account settings prior to the renewal date. Except as required by applicable law, all payments are non-refundable. The Company reserves the right to modify its pricing structure upon thirty (30) days' notice, with such changes taking effect at the start of the next subscription period. You are responsible for all taxes associated with your use of the Platform's paid services, and the Company may collect applicable sales tax where required. We use Payment Card Industry Data Security Standard (PCI-DSS) compliant processors for all payment transactions and do not store complete payment card information on our systems. The Company may suspend access to paid services for non-payment after providing notice and a reasonable cure period.
8. Third-Party Services and Advertising
The Platform integrates with and may contain links to third-party websites, services, applications, and advertisements ("Third-Party Services"). The Company does not control and is not responsible for Third-Party Services, including their content, products, services, privacy practices, or terms of use. Business transactions conducted through the Platform between users and Third-Party Services create a direct relationship between the transacting parties - the Company is not a party to these agreements. Advertisers must comply with our Advertising Policies and all applicable laws and regulations governing advertising practices. We use automated systems to match advertisements to users based on various signals but do not guarantee placement, performance, or conversion rates for any advertisement. Any disputes with Third-Party Services must be resolved directly with the relevant third party, though the Company may, in its sole discretion, assist in facilitating resolution of such disputes.
9. Intellectual Property Rights
The Platform and its entire contents, features, and functionality (excluding User Content) are owned by the Company and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, create derivative works, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from or exploit any portion of our proprietary materials without express written permission. Limited permission is granted for personal, non-commercial use of the Platform subject to strict compliance with these Terms. All trademarks, service marks, logos, and trade names displayed on the Platform ("Marks") are the property of the Company or their respective owners. Unauthorized use of any Marks is strictly prohibited and may violate trademark laws and other applicable regulations. The Platform may contain software components subject to separate open source licenses; such components are governed by their applicable license terms.
10. Privacy and Data Protection
The Company's collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described in the Privacy Policy, including the transfer of your information to countries outside your country of residence which may have different data protection rules. The Company implements commercially reasonable security measures designed to protect your information, but cannot guarantee absolute security against unauthorized access, alteration, disclosure, or destruction. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. The Company reserves the right to access, read, preserve, and disclose any information as necessary to: (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce these Terms; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to user support requests; or (v) protect the rights, property, or safety of the Company, its users, or the public.
11. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, BE ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AGGREGATE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from: (a) your use of and access to the Platform; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your User Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Platform. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
14. Termination and Account Suspension
The Company may, in its sole discretion and without liability to you, terminate, suspend, or restrict your access to all or part of the Platform, with or without notice and for any reason, including but not limited to violations of these Terms, applicable laws, or for any conduct that the Company, in its sole discretion, considers to be harmful to other users, the Company, or third parties. Upon termination, all licenses and other rights granted to you under these Terms will immediately cease. You may terminate your account at any time by following the account closure procedures in your account settings. Provisions of these Terms that by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be resolved through final and binding arbitration. The arbitration shall be conducted before a single neutral arbitrator in accordance with the commercial arbitration rules then in effect for disputes of a similar nature. The arbitration proceedings shall take place in New Jersey and shall be conducted in the English language. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of its intellectual property rights, confidential information, or to prevent immediate and irreparable harm.
YOU AND THE COMPANY HEREBY WAIVE ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. All claims and disputes within the scope of this arbitration agreement must be arbitrated on an individual basis and not on a class or representative basis.
The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable. The arbitrator's decision shall be final and binding on both parties. Each party shall bear its own costs and expenses in connection with the arbitration, including attorneys' fees, unless otherwise required by applicable law or determined by the arbitrator.
This dispute resolution provision shall survive the termination of these Terms and your use of the Platform. If any portion of this arbitration agreement is found to be unenforceable or unlawful for any reason, the unenforceable or unlawful provision shall be severed from these Terms, and the remainder of the arbitration agreement shall remain valid and enforceable to the fullest extent permitted by law.
For any disputes not subject to arbitration, or where arbitration is found not to apply, you and the Company irrevocably submit to the exclusive jurisdiction of the state and federal courts located in New Jersey for the resolution of such disputes.
16. Modifications to Terms
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Platform. It is your responsibility to periodically review these Terms for changes.
17. Copyright Policy
The Company respects intellectual property rights and expects users to do the same. We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA) and similar laws. If you believe your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with a written notice containing: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the material that is claimed to be infringing with sufficient detail to locate it on the Platform; (c) your contact information; (d) a statement that you have a good faith belief that use of the material is not authorized; and (e) a statement made under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. Users who repeatedly infringe copyrights may have their accounts terminated under our repeat infringer policy.
18. General Provisions
These Terms constitute the entire agreement between you and the Company regarding the Platform and supersede all prior agreements and understandings, whether written or oral. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect. You may not assign these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may freely assign these Terms. The section titles in these Terms are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Platform may also provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Platform.
18. Contact Us
- Platform: Looked
- Email: info@looked.com
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